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3.2 Art Journey is entitled to partial delivery, in compliance with article 2.5 of these terms and conditions. Each partial delivery shall be regarded as an individual delivery.
3.3 It is the customers responsibility to immediately inspect the received products upon delivery for shipping damage and/or defects. Furthermore if there prove to be shipping damages and/or defects the customer is required to report this to Art Journey within 24 hours.
3.4 Art Journey uses a standard rate for delivery to the Netherlands, these rates are the following:
Standard "mailbox sized" delivery : € 2.50
Parcel delivery: € 6.20
Art Journey emphasis that these rates only apply to shipments to the Netherlands, orders which require shipment to other countries and/or regions are likely to have shipping rates/costs that deviate from the ones mentioned above. In light of these deviating shipping rates/costs Art Journey reserves the right to charge a higher shipping cost/rate.
4.2 When goods are not in stock they will be sent once they have been delivered to Art Journey. The customer will receive a phone or e-mail message to inform them of this delay, but only if a phone number or e-mail address is known.
4.3 The term which arises from article 4.1 is not intended to create a state of negligent omission to prejudice Art Journey. Exceeding the afore mentioned term within reasonable limits, for any reason whatsoever, does not give the customer the right to refuse receipt of the goods or demand an indemnity from Art Journey.
5.1 Goods may be returned within 14 days after delivery.
5.2 Shipping costs, for the return of delivered goods, shall be borne by the customer unless otherwise agreed.
5.3 When wrong, i.e. not ordered, goods were shipped, the return costs will be reimbursed by Art Journey. Provided that an agreement has been reached about the matter in advance. Communication regarding this reimbursement matter shall occur by telephone or e-mail.
5.4 Goods which are returned should be in perfect condition and in original packaging, the customer bears responsibility for this matter. This responsibility also extends to any and all damages which are a result of return shipping.
5.5 After returning the goods, the full purchase price of the goods shall be credited to the bank account as stated by the customer. Art Journey reserves the right to deduct the costs of damages from the original full purchase price if this is deemed necessary by Art Journey.
6.1 All content on this site, including; text, logos, buttons, icons and software, is owned by Art Journey or its suppliers, and is protected by Dutch and international law. Furthermore the compilation of all content on this site is the exclusive property of Art Journey, and is protected by Dutch and international copyright law.
7. Applicable law(s) and disputes
7.1 Agreements between Art Journey and its customers are governed by Dutch law, unless otherwise agreed.